School Trunk

I am not sure that all parents will be feeling the same, but the School Trunk team have felt the summer has flown by. A new school term begins. What feels like days ago, we were collecting red crates from schools all around the UK. Now, we have just completed our final school re-delivery and the warehouse is looking incredibly lacking in red crates.

It has been a busy one. Some of our regular schools increased their orders and we had some new schools to add into the schedule. We also had a new venture with moving school equipment, rather than students personal belongings, to assist with redecoration plans.

We will now spend the next few weeks analyzing how things went and looking how to make improvements. All our team leaders complete feedback from each delivery so that we can see how to make things better each time. We had a couple of new team leaders in action this holiday, who really stepped up. They did a great job on their ‘maiden voyage’.

team leader and porter smiling during re-delivery before school term begins

We signed up a new school recently and, when we asked where they found out about us, the answer was: “One of our new matrons used the service at a past school she worked at.” The truth is, until you have used a service, you just don’t know how good it is. There can be advertising and conversations but personal referrals are so important. Matrons and Housemaster/mistresses have such a tough job and we really love to be able to assist them in anyway that we can. So, when they are recommending us, we are doing something right.

It is also great when a parent or student recommends us. Some students have used us at multiple schools and then even “graduated” to our UniWiz service when off to University. If a parent has children at multiple schools, it is also lovely when they mention us to a new school.

Referrals and personal recommendations are just so important. So, if you love what we do, don’t keep it to yourself…

Please also get in touch if you would be happy to share a testimonial.

News

End of another successful re-delivery period as school term begins